Diagnosys has unparalleled understanding

of the needs and demands of its clients.”

The success of your test solution is the foundation of our company.

Diagnosys support services

Providing support to our customers is an integral and important part of the Diagnosys philosophy and helps ensure maximum utilization of their equipment and a solid base for their growth and success.

Working in partnership with our customers our team of worldwide experts are ready to respond to questions and issues or to provide advice and training.

Across the world, Diagnosys’ customers have products and solutions which we support through warranty, extended warranty, AMC, tailored support contracts and Training programs.

We don’t forget that the success of your test solution is the foundation of our company.


Support solutions include:

  • Annual Maintenance contracts (AMC)
  • Tailored support contracts
  • Repairs for Diagnosys products:
    • Modules
    • PCBs
    • System level
  • Customized Training programs
    • In-house training at a Diagnosys facility
    • On-site training at your facility
  • Technical support
  • Application support
  • Test programming services
  • System calibration services
  • On-line and telephone support
  • Re-hosting of obsolete test solutions
  • Remote access support
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Extensive experience working with major clients and organizations has given Diagnosys an unparalleled understanding of the needs and demands of these clients, including:

1 Rapid turn-around-times for repairs

2 Reduced inventory

3 Extending working life

4 Extended Warranty (de-risk) investment

5 Repair of any circuit even if no information is available

6 Efficient and effective timely service

7 Obsolescence management

8 OEM independence

9 Skilled and knowledgeable expert staff

10 State-of-the-art capabilities

11 Reliable service