Hardware and Software support for your Diagnosys solution from the experts.
Our highly trained team of experts ensure that your equipment is always working at peak performance and are available for advice, to provide software updates or, in the unlikely event of a problem, make sure that it is quickly resolved. All support activities can be tailored to individual needs and can even include having a resident engineer at your site.
The Diagnosys team provides through-life support ensuring that you benefit from long operational life of your systems with maximum uptime.
Support Services include:
- Annual Maintenance Contracts (AMC)
- Software support
- Hardware support
- License subscription and renewal
- Calibration – On-site or return to factory
- System or module repair
- On-Site support
- Remote support (access to equipment via Ethernet)
- Telephone or email support
- Applications support contract
- Test Program development