Our reputation relies on building strong relationships with our customers to ensure that we meet their requirements

Astronic Test Systems is committed to achieving sustained profitable growth by providing and supporting products and services that consistently satisfy and enhance the needs and expectations of our customers.

This is achieved through the adoption of a Quality System which meets the requirements of BS EN ISO 9001:2015 and reflects the competence of the company to existing customers, potential customers and independent auditing authorities. We encourage staff to consider risks and opportunities with respect to their work and are committed to improving our processes as a means to achieving greater customer satisfaction. The quality management system has been developed to support the context of the business and the needs of interested parties including internal and external issues that may affect the achievement of the business goals.

Senior Management accept accountability for the effectiveness of the Quality Management System. Objectives and targets are set and monitored for our manufacturing and service processes so that their performance can be measured. Senior Management hold regular reviews of the quality system to assess its effectiveness.

All members of staff are involved in achieving our business goals and employees are individually responsible for the quality of their work. We regularly monitor our processes with the aim of continually improving our performance, products and services.

It is also our policy that suppliers shall work within our quality management requirements or have independent certification and that we meet the requirements of our Customer’s and any legal or statutory codes of practice associated with the services we offer and the products we produce.