Customer Support

The success of your test solution is the foundation of our company.

Providing support to our customers is an integral and important part of the Diagnosys philosophy and helps ensure maximum utilization of their equipment and a solid base for their growth and success.

Working in partnership with our customers our team of worldwide experts are ready to respond to questions and issues or to provide advice and training.

Across the world, Diagnosys’ customers have products and solutions which we support through warranty, extended warranty, AMC, tailored support contracts and Training programs.

We don’t forget that the success of your test solution is the foundation of our company.

Support solutions include:

  • Annual Maintenance contracts (AMC)
  • Tailored support contracts
  • Repairs for Diagnosys products:
    • Modules
    • PCBs
    • System level
  • Customized Training programs
    • In-house training at a Diagnosys facility
    • On-site training at your facility
  • Technical support
  • Application support
  • Test programming services
  • System calibration services
  • On-line and telephone support
  • Re-hosting of obsolete test solutions
  • Remote access support

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Please contact us for a no obligation discussion on Diagnosys Products:

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